Your information is held securely by the Fellowship One database system. This is the system used to maintain your contribution records and it allows you to make various payments online. Security for the Fellowship One system is provided by Fellowship Technologies. Your information will remain private and will never be given away to third parties, other than to process your scheduled contributions and web-initiated payments. Fellowship One Technologies has taken steps to ensure that the payment process is safe and secure from beginning to end. All of your personal data is secured by SSL encryption. SSL is an acronym for "Secure Socket Layer," a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
There are two aspects of security related to the system. First, Fellowship One Technologies provides data security using the latest security technology. The following statement is from Fellowship One's security documentation: "[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In laymen's terms, this means it would take 50 computers (running constantly) continuously presenting password combinations four years to discover the password."
Donations - Online contributions to the ministries of Grace Covenant Church are considered to be non-refundable. This is in accordance with Internal Revenue Codes.
Events - The refund policy for specific events is determined according to the nature of the event. It is at the sole discretion of Grace Covenant Church officials as to which events will be refundable. Please inquire before registration if the event is potentially refundable.
Services - The refund policy for specific services is determined according to the nature of the service. It is at the sole discretion of Grace Covenant Church officials as to which services will be refundable.
Products - Products are considered non-refundable unless damaged before delivery to purchaser. The product may be exchanged for a product of equal or greater value, with the purchaser paying the remaining balance.
Fundraisers - Fundraising payments and/or contributions to the ministries of Grace Covenant Church are considered to be non-refundable.
Refund Exceptions - Grace Covenant Church officials reserve the right to initiate a refund due to a personal hardship request. Grace Covenant Church has specific guidelines on what is considered a personal hardship.